We are happy to announce that we have decided to reopen the option for UK citizens to purchase hunting gear from our website. We also want to inform you about an important change related to this update – the introduction of a €15 handling fee for UK orders due to Brexit.
Why the handling fee?
Since Brexit, there have been substantial changes in the regulations and processes governing cross-border trade. As a result, fulfilling orders to the UK has become more complex and costly for us. To ensure that we can continue to serve our UK customers efficiently while covering the additional expenses, we have now introduced a nominal handling fee. To ensure a smooth and timely delivery process with customs, all orders to the UK will be shipped once all products are in stock and ready for dispatch.
What does the handling fee cover?
The handling fee we have implemented is designed to offset the increased administrative burden, customs documentation, tariffs, taxes, and higher shipping costs associated with delivering orders to the UK. Rest assured that this fee is transparent and solely dedicated to covering the additional expenses incurred due to the new regulations.
Our commitment to you
We understand that this change may come as a surprise, and we want to assure you that we have carefully considered the best interests of our customers. Our aim is to maintain the same level of service and ensure a seamless shopping experience for our fellow hunters in the UK. We have worked diligently to keep the handling fee as low as possible while navigating the complexities of post-Brexit trade.
Need further assistance?
We highly value your business and want to provide the support you need during this transition. If you have any questions or concerns about the handling fee or any other aspect of the ordering process, our dedicated customer service team is here to help. Please don’t hesitate to reach out to us, and we will be more than happy to assist you.
Welcome back to Lucky Hunter!
We sincerely appreciate your understanding and patience during this transition period. We are grateful for your continued support and look forward to serving you once again